FAQs

About the Event

+ What is South Texas Comic Con's Anime Fiesta?

Anime Fiesta is a celebration of Japanese animation and pop culture where fans can meet guests from their favorite anime shows, attend Q&A panels, compete in cosplay contests, host and attend fan panels, play in our gaming tournaments, shop our vendors and so much more.

+ When and where is Anime Fiesta?

Anime Fiesta will be held at the Mcallen Convention Center in McAllen, Texas Saturday October 12th & Sunday October 13th, 2019.

Tickets

+ Where can I purchase passes?

Pre-sale passes can be purchased online or at an outlet before the event. At the door tickets are also available the day of in the lobby at the McAllen Convention Center during event hours.

+ Can I get a refund for my ticket?

Anime Fiesta has a no-refund policy. If you cannot attend the event you are welcome to make other arrangements like selling your ticket or giving it away. The show will go on, rain or shine.

+ Do you offer group discounts?

Yes we do! We are happy to offer group discounts for for public and private schools (Elementary – High School). Please contact us for more information.

Wristbands

+ Can you replace my wristband if it has been lost?

Anime Fiesta will not replace lost or removed wristbands. Please leave wristbands on overnight for re-entry into the event the following day. Our durable multi-day wristbands are water proof and tear resistant.

Special Guests

+ Which guests will be in attendance?

Check this page for the most up to date information about the celebrity guests that will be appearing at South Texas Comic Con 2018.

+ Are all guests guaranteed to appear at the event?

All guests that have been officially announced by us have committed to attend the event, however, all guests have the right to cancel their appearance if certain circumstances require it. If a guest cancels their appearance it will immediately be announced on our website and social media pages. Please be aware that while our guests are a huge and beloved part of our event, Anime Fiesta is more than just guests, and we will not refund tickets due to guest cancellations.

+ Do I need a special pass to meet the guests?

You will not need a special pass to meet a guest. Attendees with VIP Passes will be granted priority in lines for autographs, and panels. Please be aware that our guests will take breaks throughout the day. Some guests may leave the event shortly before it ends, so please do not wait until the end of the day to get your autographs and photos.

+ How do I meet the guest I am coming to see?

Each guest will have their own booth in the autograph area. It is generally free to meet and talk to guests in the autograph area while autographs and photos are available for purchase, however attendees seeking autographs may have priority in certain circumstances.

+ How can I get an autograph from a guest?

If you would like to purchase an autograph from your favorite voice actor or actress you can find their booth in the Autograph Area. Once there you will wait in line to get your autograph or photo. Event staff or volunteers will be there to direct you and answer any questions you might have.

+ Will I be charged for autographs?

Autograph fees vary per the guest. Prices are listed here as they become available for us to post. Please note that these prices are subject to change.

+ Are there any rules I must follow in the Autograph Area?

Please be aware that recording or photographing our guests from a distance while they interact with other fans in their autograph booth is generally not allowed. You may take photos (but not record) during the Q&A Panels.

Children

+ I have a VIP Pass with the Priority Panel Seating Perk, can my child sit with me in the area reserved for VIP attendees during panels?

Due to limited reserved priority seating, VIP attendees with children will be seated after all other VIP attendees have been seated, but before general admission attendees. Up to 2 children per paid VIP adult. Please be aware that seating is limited.

+ I have a VIP Pass with the Early Access and Line Jump Perks, can my child accompany me?

Yes, up to 2 children ages 12 and under can enter the event early with you and join you in the autograph line. Children ages 6 – 12 will need a Kid’s Pass to enter the event. Children 5 years old and younger do not need a pass. Any children over the age of 12 will need to have their own VIP Pass in order to qualify for VIP Perks.

+ Is this event for children?

Anime Fiesta is a family friendly event with activities for children of all ages. Children 5 years old and younger are welcome free with an adult. Children ages 6 – 12 may buy a discounted Kid’s Pass.

+ How many children are allowed to enter free per paid adult?

Up to 3 children (Ages 5 and under only) are allowed to enter the event free per one paid adult. Additional children may buy a discounted child pass.

+ How do the Kid’s Passes work?

You may purchase a discounted Kid’s 1 Day or Weekend Pass for your child aged 6 – 12 years old.

Volunteers

+ How can I volunteer?

To volunteer, please fill out an application.

+ If I have volunteered for previous South Texas Conventions events, am I automatically signed up to volunteer again?

All volunteers must re-apply every year to be part of the Volunteer Crew. This allows us to collect updated contact information and your weekend availability.

+ Is there a minimum age required to volunteer?

You must be at least 18 years old to volunteer.

Exhibitors

+ How can I become an exhibitor at the event?

To become an exhibitor, please apply here

Press

+ How can I get press credentials to cover the event?

For press credential please apply here

Cosplay

+ Can I come in costume?

Many of the attendees will be in “cosplay” or wearing costumes of their favorite characters. All genres of costumes are welcome, including anime, comic book, video game, sci-fi, fantasy, steampunk, television and film, pop culture, etc.

+ Do you have any rules for cosplay?

Yes we do, check them out here. Security and staff will enforce all cosplay rules and our Anti-Harassment Policy for the safety of all of our attendees. We also require prop weapons to be inspected by venue or event staff before you enter the venue. Bag checks are also mandatory.

+ Will there be a Cosplay Contest?

We will be hosting Cosplay Contests for both children and adults throughout the weekend. Find out more by seeing it in our listing of events here.

Still have questions?